We have a 24 hour guarantee! We guarantee to you high quality on arrival and we will make any necessary adjustments within 24 hours of delivery if notified within that time.
Return and Refund Policy
Sorry all sales are final since flowers are perishable unless we couldn't fulfill our Freshness Policy.
We take your (and our!) privacy seriously. We never sell your email address to spammers. Your email address is used to provide you with upcoming event. special alerts and other specials that offer from Amy Kee Floral Design. We only send out informational emails that may contain advertising as part of the email. Amy Kee Floral Design never sends spam. We use Constant Contact for all our emails, so you can safely opt out from our emailing list.
We will try our best to fill the order as close to the size of the arrangement pictured as possible. However, substitutions may occur if seasonal flowers are unavailable at the time of your order or are in conflict with the artistic direction of the designer. NORMAL DELIVERY POLICY for same day San Francisco delivery cut off is 9 am PST. All order will be delivered before 5 pm for business address and 7 pm for home address except during holidays. Order received after the cut off will be delivered next business day. Delivery for local bay area other than San Francisco, order must be received by 1 pm the day before delivery. If recipient is not home, we will leave arrangement either with neighbor or if safe to leave we will leave at front door.
Arrangement going to funeral services please have the exact name and time of service, must be ordered at least two days in advance.
Our hours are Monday - Friday from 10 am to 2 pm, Saturday delivery needs to schedule in advance.